The Partner Portal

All companies want to properly resource their critical reseller and referral partners. They want to ensure that they (the company) are properly represented by the reseller and that the reseller sales people have the latest relevant information at their fingertips to help them sell more product and hold the line on pricing.

The best way to do this is to offer each individual a partner portal with the most relevant information. Partner Support understands what should be in this portal and allows you to customize it to your individual needs on a partner-by-partner basis. Now, you might say: “I can build this myself.” And, while that is true Partner Support is pre-packaged and configurable making it simple to implement and cost effective. This isn’t simply a question of “can.” It is a question of motivation, and opportunity cost as well as knowledge of how best to do this.

See our Blog for more information on how to setup and use a partner portal.

Sampling of Information that Your Portal Should Include

  • Your logo and, optionally, your partner’s logo

  • Problems you solve and what you do about these

  • Competitive landscape

  • Statement from the partner organization to the sales organization about why the partnership was done and expectations

  • Product overview

  • Key message points

  • Sales deck

  • Price lists

  • FAQs (from partner sales people and customers)

  • Differentiation

  • Order form

  • Contact sheet

  • Objections they are likely to get and counters

  • Things to not say

  • Competitive positioning

  • Ideal customer profile

  • Pain points we address

  • Demo video

  • Implementation plan

  • Case studies

  • Webinars and other videos

  • Branding guidelines

  • How to register accounts (so that we don’t compete with them)

  • Account registration rules (can register an account for 90 days, after that it is back in the pool as free for us to pursue)

  • Contracts or amendments

How It Works

To create your document sharing page, send us the documents and any special notes, descriptions and instructions for each document. We will design a custom, professional looking portal page with your logo and branding colors.  Your portal pages are unique to each partner and each user will have a private login account. Once accounts are established, simply invite your network to visit your page from anywhere, anytime on any device.  Click the button below to see a sample portal page.

Frequently Asked Questions

All you have to do is provide us with the documents and document descriptions. We take care of page creation and user account administration. We create a separate domain to host your portal that uses your company name (e.g., Once we have your content, your page(s) will be ready to launch within two to three days.

Under our Basic Pricing Model you will be provided training and documentation to update portal user accounts and update documents. Under the Premium Pricing Model, we will manage user accounts (add, delete, issue initial passwords) and add new documents or replace existing documents as they are revised.

Yes, we can create separate pages with different access restrictions and different content for each partner. You decide which partner sees what content.

Onboarding Process

1. You need the representative’s first name, last name, and email address.
2. Create a user profile and send the user an email notification with their username, initial password, and a link to your page.
3. The user can now login, access your content, and change their password.

Documents: pdf, doc, docx, ppt, pptx, pps, ppsx, xls, xlsx, psd

Images: jpg, png, gif

Audio: mp3, m4a, ogg, wav

Video: mp4 or links to YouTube and Vimeo

We can help you reduce file sizes and optimize documents for web viewing.